What is the airline's policy on flight delays or cancellations?

Modified on Thu, 26 Feb at 2:55 PM

We'll do our best to help you get your travel plans back on track. If possible, we'll offer you rebooking options or a refund. If your flight is delayed or cancelled, please submit a ticket at the website https://kenyaairwaysholidays.tui.com/support/tickets/new 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article